Effective Date: June 2026

Hearthstone™ (“Hearthstone,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or utilize our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Mailing address
• Information submitted through website forms
• Information related to inquiries, appointments, services, or customer support requests

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

How We Use Your Information

We may use your information to:

• Provide and improve our services
• Respond to inquiries and customer service requests
• Coordinate care and service-related communications
• Schedule appointments and send reminders
• Deliver account notifications and updates
• Send newsletters, event information, promotional communications, or marketing materials
• Maintain website security and functionality
• Comply with legal and regulatory requirements

SMS Communications

By providing your mobile phone number and opting in where required, you consent to receive text messages from Hearthstone.

These messages may include:

• Appointment reminders
• Service notifications
• Care coordination updates
• Account-related communications
• Customer support messages
• Event notifications
• Marketing and promotional communications
• Other information relevant to our services

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information provided below.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Information

We do not sell personal information.

We may share information with:

• Service providers that help us operate our business
• Technology vendors supporting our communications systems
• Professional advisors
• Government agencies or law enforcement when required by law
• Other parties with your consent

All third-party service providers are expected to protect information in a manner consistent with applicable privacy requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including rights to access, correct, or request deletion of your information.

To exercise these rights, contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Information

Hearthstone™
10107 Military Dr West
San Antonio, TX 78251

Phone: (210) 933-1058
Email: sarah@hearthstone.care